Privacy Policy

Privacy Policy

Introduction

At https://managed-it-services-philadelphia.storysurge.net, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Privacy Act (CPA), USA
  • Utah’s Consumer Sales Privacy Act (UCPA), USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), USA
  • Virginia’s Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site, as they operate under their own privacy policies.

Processing Activities

This Privacy Policy guides you when:

  • Using our applications and services as an authorized user
  • Visiting our websites linked to this policy
  • Communicating with us via newsletters, emails, calls, or text messages

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Data required for processing transactions, such as card details and billing addresses.
  • Financial Information: Records of financial transactions, including bank account information.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our apps.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Your comments, suggestions, and reviews that you choose to share with us.
  • Social Media Information: Details from social media platforms when you interact with our content or use our social login features.
  • Product Information: Any data provided while exploring or purchasing products on our site.

We collect this information through direct user input, interactions with our platform, and automated technologies used for analytics. Additionally, third parties may share personal data with us, governed by their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide insights into how our users interact with our site. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigation and functionality.
  • Preference: Remembering user preferences and settings.
  • Analytics: Analyzing website traffic and performance.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The retention period for personal data is based on legal requirements and the purpose of collection. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust organizational safeguards and security practices to protect your personal data:

  • Encryption: Ensuring secure communication channels.
  • Secure Third-Party Processing: Engaging trusted partners who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and rectification
  • Erasure or right to be forgotten
  • Restriction of processing
  • Right to data portability
  • Objection or right to withdraw consent
  • Non-discrimination
  • Filing appeals or complaints

To exercise these rights, please contact our dedicated privacy team through the channels provided below. We will respond to your requests in a timely manner and as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on this page with clear notification of changes. We encourage users to review this policy periodically for the latest information.

Contact Information

For inquiries, unsubscribe requests, or if you have any questions regarding data protection, please reach out to our privacy team via: